MA Dispatcher Fired Over Fatal 911 Call

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FROM: THE LOWELL SUN (LOWELL, MASSACHUSETTS)
Lowell dispatcher fired over fatal 911 call
Failure to send Lowell fire crew with EMTs cited in death of elderly woman
By Robert Mills, rmills@lowellsun.com
Updated: 06/30/2010 10:02:45 AM EDT


It was 8:27 a.m., on Easter Sunday, when a city 911 dispatcher learned an elderly resident of Bruyere Gardens, on Varnum Avenue, had activated a medical alert device, and that officials at the device company were unable to contact her.



Read more: Lowell dispatcher fired over fatal 911 call - Lowell Sun Online