Sometimes showing concern and compassion backfires. Ask for a Police / Sheriff patrol officer who works your area, knows your store, and likely knows this person. Ask the officer to do a "civil stand by" while you (yourself, in person) explain the reality and limits of your "friendship" to this person. Prepare for that talk with him. Be firm, understanding, and do not let him manipulate or back you down.
If he flunks on attitude and cooperation, consider a court order. Court orders often give out more personal info than you want to. For a person at the fringes of society and the law, court papers have little meaning, but are a tool for the police to remove or arrest. You will be acting for yourself and your employer. Let your manager know what has developed.
Some people are just "broken", have no family, social or people skills, and no sense of "normal" because they are not... An act of kindness, generosity, or friendship gets a response as desperate as a drowning person grabbing a rescue swimmer. Something you did or said, was interpreted by this guy as he wanted it, not as you wanted it. Remember : there is a reason (somewhere) for why he lives on the streets.
It is your job to re-define the relationship with this person. Have an officer there for safety, and perhaps a trusted friend or co-worker as a witness. Expect some anti-social response, blame transfer, flipping and twisting your words, yelling and screaming, threats (that is why the officer should be there)..... It is OK to say you are "sorry", but one time is enough.
Have you ever had a mangy stray dog follow you?
Good luck.
Last edited by sgtbear111; 08-09-10 at 05:27 AM.
Reason: spelling
Old people may not live to see the collapse of our Nation. The rest of you may not survive the collapse.
A lie told often becomes truth. (Valdimir Ilyich Lenin)