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  1. 10-14-04 05:33 PM #16
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    txinvestigator1
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    Quote Originally Posted by JDG99
    with this part I am looking for a "how-to" take a situation and calm it down. is there a ten-step process for example when it comes to calming situations or handling influenced individuals that i can read over/review?


    J

    Look up "verbal Judo" "5 step hard style" "non-violent dispute resolution" a guy named "Marshall B Roesnburg Ph,D" "Dr. Eric Berne", specifically the ego states of man, "LEAPS, by Dr George Thompson"

    That should get you started.
    "Speed is fine, but accuracy is final" --Bill Jordan

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  2. 10-14-04 05:49 PM #17
    sbrad Guest
    OMFG I can't believe I have to go to work and won't be able to read what follows tonight. I owe so much freakin rep for this thread I'm gonna have to take out a loan.
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  3. 10-14-04 06:03 PM #18
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    JDG99
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    thank you very much TX. gonna get reading on those topics you highlighted. and thanks to all that threw in there .02

    sbrad-throw some rep this way, i started the thread
    -I Got 99 Problems........
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