First I apologize if this is completely the wrong section. Also I won't be giving out where I live so just a general answer (or the rules of your state) would be great for my question.
So I'm working at McDonald's now for the past three years. It's the only job I have ever had and everyone thinks I am great there or at least to my knowledge. I am a hard worker and I try my best to do all I can to get the company to succeed. Saturday's are usually the busiest days of the week and I am scheduled to maintain the lobby (cleaning the floors, tables, trays, mugs, play place) while, if it does get busy, I'll assist inside. Recently we have our head managers traded to different restaurants by our new store owner who purchased the franchise.
So what I used to do is to run the inside (serving customers) and maintaining a very clean lobby (outside) for the last 3 years. Now, before my head manager left they tried getting me recognized by the new managers (there are 2 now) that I'm great for lobby and great with tasks. With this being said now, they are dumping a lot of work on me thinking I am some kind of superman.
Please keep in mind each crew member working is assigned to ONE task. You're either taking orders, collecting the food and putting it on the trays, packaging fries, making coffee, or lobby. My main task every Saturday is lobby. I am responsible for cleaning it up!
- I am expected to run the lobby on the busiest days while being inside for 3-4 hours of my 7 hour shift. Before (old managers were present), I come in when I can and when I think I'm ready. Usually I help inside 1-3 hours depending on the amount of customers. Now, they ask me to come in carelessly of what I am really doing.
- I am now expected to do cleaning duties inside and outside now. They are frequently asking me to grab stock up for them while everyone else is standing around and there is a light amount of customers. I asked why am I doing this and they said, "I need everyone in their stations just in case a big load happens to walk in"
- I am expected to run two stations at the same time? Example, someone calls a medium fries (I need to package it) while I need to run the coffee station (make someone a coffee and hand it to them). I never see anyone else doing this in my 3 years except my old head manager who has 30 years of experience.
I tried explaining to them about 3 times now that I am no super hero here and they're making me do the impossible. What one of the head managers told me was (exact words): I really hate whining, can you please get what I asked you to do, then you can carry on with what you were doing. Thing is, her tasks are one after the other. When the lobby is pure filthy, then it's time for me to go out..........
My second complaint:
I find my new boss trying to be a real big money saver. So far he has made me sweep large amounts of leaves off of the ground and shovel snow as well (we have a very, very big parking lot). He has also asked me to do a ton of other yard work like cleaning up the entire side walk where the street is. My general job description is I was hired to do service. This was cleaning and serving food to customers. Is he allowed to make me do this type of work for a low pay? ($9.50 an hour).
Please note I am trying to find a new job but I cannot leave without finding one first as I need to pay for my university. Thanks everyone for the help.