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haobo,
I've been an agent for about 4 years now. The job has been a lot of fun from day one and I wouldn't trade it for any other job.
Worst part of the job... I guess I'd have to say that because we're a relatively new agency, we seem to be struggling to grow. A lot of people don't understand the job prior to joining and then they end up leaving somewhere in their 3-8 year window. While that is typical of most jobs, I think the numbers that we lose are frequently equal to, if not greater than, the numbers of agents that we hire. (That being said, I think we have done a better job in the past year or two with our hiring.)
You might have expected me to say that one facet of the job, investigations, protection, or overseas work was the worst part... but I think that we get enough variety to keep any one part from being bad enough to be considered "the worst part".
The best part of the job... The quality of some of the agents. Sure we have knuckle-heads, but we also have people that are top-notch. Because of the wide variety of agents that we get, there are folks with a broad spectrum of skill-sets and getting to contribute your own bits of knowledge and expertise is one of the more rewarding things one can do at work.
Pretty vague, but that's my $.02
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